Representations

tool description

The heuristic evaluation is a method of inspection of the service usability based on a predefined set of criteria that the evaluators follow during the analysis. One or more experts who use the heuristics as a guide should carry on this evaluation. It gives a quick feedback and a lot of good suggestions for the improvement of the whole project.

References: 
(1990) J. Nielsen, R. Molich, Heuristic evaluation of user interfaces, Proc. ACM CHI'90 Conf. (Seattle, WA, 1-5 April).
(1990) J. Nielsen, R. Molich, mproving a human-computer dialogue, Communications of the ACM 33, 3 (March).
(1994) J. Nielsen, Heuristic evaluation. In Nielsen, J., and Mack, R.L. (Eds.), Usability Inspection Methods, John Wiley & Sons, New York, NY.
(1994) Jacob Nielsen, Usability Engineering. San Diego: Academic Press.
(2006) Torre Zuk, Lothar Schlesier, Petra Neumann, Mark S. Hancock and M. Sheelagh T. Carpendale. Heuristics for Information Visualization Evaluation, in BELIV 2006: Proceedings of the Workshop Beyond Time and Errors: Novel Evaluation Methods for Information Visualization, held in conjunction with the Working Conference on Advanced Visual Interfaces, Venice, Italy, ACM Press, May 23--26.